Terms of Service
Last updated: July 23, 2026
These Terms of Service (“Terms”) govern your use of junkoutirvine.com and any junk removal, hauling, or cleanout services (the “Services”) provided by JunkOut Irvine (“we,” “us,” “our”). By requesting a quote, booking a job, or otherwise using our Services, you agree to these Terms.
1. Services Provided
JunkOut Irvine provides junk removal, hauling, and property cleanout services for residential and commercial customers in Irvine, CA and surrounding Orange County service areas. Specific services offered are described on our website and may be updated from time to time.
2. Quotes and Pricing
Quotes provided by phone, text, or photo are estimates based on the information you provide. A final flat-rate price is confirmed before any work begins. If the scope of a job changes materially once our crew is on-site (for example, significantly more volume than described or photographed), we will discuss and confirm any price adjustment with you before proceeding.
3. Scheduling and Cancellations
Same-day, next-day, and scheduled appointments are subject to availability. We ask that you notify us as soon as possible if you need to reschedule or cancel. Repeated no-shows or last-minute cancellations may affect your ability to book same-day service in the future.
4. Items We Cannot Accept
For safety and regulatory reasons, we cannot accept certain hazardous materials, including but not limited to: paints, solvents, and other flammable liquids; asbestos; medical or biohazard waste; and explosive or highly toxic materials. If you’re unsure whether an item qualifies, ask us before your appointment so we can advise on proper disposal options.
5. Your Responsibilities
You are responsible for accurately describing the items and volume to be removed, providing safe and reasonable access to the property, and disclosing any known hazards on-site. If you do not have legal authority to dispose of an item (for example, items belonging to another person, a landlord, or a former tenant), it is your responsibility to confirm you have the right to have it removed before booking.
6. Our Guarantee
If our crew misses an item that was included in your confirmed job, contact us within 24 hours of your appointment and we will return to complete the pickup at no additional charge. This guarantee does not cover items added after the crew has left, or items not part of the originally confirmed scope.
7. Liability
We take reasonable care when accessing and clearing your property. If our crew causes damage to your property during a job, please notify us as soon as possible so we can address it. Our liability for any claim related to the Services is limited to the amount you paid for the specific job in question, except where a different limit is required by California law.
8. Payment
Payment is due upon completion of the job unless otherwise agreed in writing for commercial or recurring accounts. We accept the payment methods listed at the time of booking.
9. Changes to These Terms
We may update these Terms from time to time. The “Last updated” date at the top of this page reflects the most recent revision. Continued use of our Services after changes are posted constitutes acceptance of the updated Terms.
10. Governing Law
These Terms are governed by the laws of the State of California, without regard to its conflict of laws principles.
Contact Us
Questions about these Terms can be sent to junkoutirvine@gmail.com or by calling (949) 556-3600.
This page is a general Terms of Service template and is not a substitute for legal advice. We recommend having these Terms reviewed by a licensed attorney to confirm they fully meet your business’s legal needs.